FOR IMMEDIATE RELEASE

For more information, contact

Jeff Yarrington at (310) 374-4125

INTERAPPS, INC ANNOUNCES DOM2INFO

Dominion95 to Info/Management DATABASE SYNCHRONIZATION


October 1, 1995 - InterApps, Inc. of Hermosa Beach, CA, today announced the immediate availability of DOM2INFO, which synchronizes the Dominion95 Help Desk software with IBM's Info/Management products. The announcement was made today from the Computer Training and Support Conference in Orlando Florida.

The DOM2INFO Dominion95 to Info/Management gateway allows bi-directional record synchronization between the Dominion95 Help Desk and Customer Service software system, and IBM's Info/Management system product. The software (which resides on the LAN) can be configured for bi-directional, or unidirectional updates. The DOM2INFO software allows customers and agents to use either product without restrictions, and have the data appear in the other product. The design of the software is such that it can easily be configured to handle any type of customizations that exist in Info/Management, and in Dominion95. The software provides record level synchronization, and field-level conflict resolution.

"The DOM2INFO Host Gateway can be useful in large call centers where some of the agents or support representatives are using Info/Management, and others are using Dominion95", says Mark Hripko, vice president of product development at InterApps. "It can also be used in situations where a large company wants to migrate from a host based product (like Info/Management) to a network based system (Dominion95) and they require a period where both systems are running with synchronized databases."

The DOM2INFO system can synchronize the databases continuously, and the system provides automatic conflict resolution capabilities so that information can be changed in either management system. The DOM2INFO system can even be extended and customized using InterApps' Dominion95 Database Management Language, which follows the VBA standard.

The DOM2INFO system is available now and pricing varies by site. Contact InterApps, Inc. for more information.

Dominion95 is InterApps' Help Desk, Customer Service and business information management system that runs on Windows, Windows for Workgroups, Windows95, and Windows/NT. Dominion95 is 100% customizable and runs on low memory and low resource machines. In addition to providing the DOM2INFO database synchronization gateway, Dominion95 has been upgraded for the release of Windows95. Other new features in Dominion95 include Email support for Banyan Vines, MHS Mail, MAPI and VIM support. Integrated Paging support now includes support for SkyTel Pagers, Bell Mobility (Canada) pagers, and support for Ex Machina's Notify Wireless messaging products. The program now includes Tool Tips, user definable MenuBars and IconBars, and performance monitoring utilities designed to maximize throughput. A new Cross-tabulation report function has been added, as well as a QuickChart utility which allows people to create multiple virtual chartbooks. Finally, the program has been enhanced and now supports macro programming in Basic, GWBasic, QuickBasic, and the new VBA programming languages. Dominion95 even allows you to mix programming styles within the same macro or code section. Dominion95 can interpret all 4 styles simultaneously!

InterApps was formed in 1991 and is known worldwide for its information management solutions. InterApps is a full service company providing applications, training, custom consulting and contract services. For further information, call InterApps, Inc. at (310) 374-4125, FAX: (310) 374-7971.

Info/Management is a trademark of IBM.

Dominion SOS Technology Copyright ©1997-2003 InterApps, Inc. and Mark Hripko.  All rights reserved.
Last modified: Wednesday, July 09, 2003 by mhripko@interapps.com

 

Dominion SOS Technology Copyright ©1997-2003 InterApps, Inc. and Mark Hripko.  All rights reserved.
Last modified: Wednesday, July 09, 2003 by mhripko@interapps.com