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 | What is Dominion SOS Technology |
| Key Features |
| Why use Dominion SOS Technology? |
| What makes Dominion SOS Technology unique? |
| Where to get more information |
InterApps, Inc's Dominion SOS Technology is an application development framework that is used to build internet and intranet applications, and applications based on the Superbase database management system.
Dominion SOS is the 4th generation implementation of the DOMINION Help Desk, Customer Service, and buiness application suite that is used many many companies around the world to provide world class support services.
Dominion SOS also stands for "Superbase Office Suite" because it is the most powerful office suite of application that have been written using the Superbase.
Dominion SOS Technology is a framework and blueprint for building efficient applications that perform on single user, multiuser, and internet networks and can be purchased in various configurations and packages.
If you would like to view a whimsical, yet very powerful explanation of Dominion using the InterApps Actors, then spend a few minutes and take Merlin's Dominion Tour! (You need an ActiveX compatible browser, like Microsoft Internet Explorer to experience this.)
| Complete Customer Relationship / Help Desk system improves satisfaction Dominion SOS is designed first and foremost as a customer service (also called "help-desk") software suite. Dominion SOS consists of modules that handle problem and incident tracking, customer information, assets, inventory, items, and order, timecard tracking, charting and more. Dominion SOS is designed to allow YOU and YOUR COMPANY to provide a higher level of customer service to YOUR customers. By organizing customer information, their problems, changes, bug-reports, production-change requests, projects, tasks, time, and more, you should be able to provide a higher level of customer service, at a lower cost overall. In short, Dominion SOS pays for itself by making your support and business operation more efficient! The system will improve any office or department's efficiency by providing a single suite of applications that can be tailored for your business. With the Dominion WEB add-on component, your customer support system will work over the web, and supports such advanced features as CyberCash payment processing (charge your customers for your products and services directly), Knowledgebase search services, and the incredible QuickWeb on-the-fly dynamic application generator. You can use this to put virtually ANY of your business information on the web, including information from other sources. |
| Application development system allows complete customization Dominion SOS is designed as an open and flexible application that can easily be extended, and enhanced by using the VBA compatible programming and development system built into Superbase. All of the included application modules can be customized, and you can create additional modules, procedures, work-tasks, and other objects in the Dominion system. The application generator makes it easy to build modules and complete standalone applications for redistribution. |
| Documented, open, and extendible API makes working with Dominion SOS easy The entire API (Application Programming Interface) for Dominion SOS is documented and easy to extend, manipulate, and work with. In addition, Dominion SOS suports many popular open standards such as MAPI/VIM/SMTP (email), DDE, OLE2, HTML and more. |
| Comprehensive code libraries Dominion SOS is a complete set of code libraries to add functionality to any Superbase or web based applications. The code libraries are available in both source code, and runtime versions. |
| Supported by InterApps, Inc - Our business is support! Dominion SOS is supported by InterApps, Inc. one of the foremost developers of help desk, customer service, and business information applications in the world. Dominion customers enjoy personalized, competant technical support. InterApps staff members include Mark Hripko, known around the world for his involvement in many aspects of customer service, help desk, and applications development. |
Dominion SOS Technology will benefit your organization in many ways. You will improve your customer service, help desk, and business information management functions within your organization. Your productivity will improve, and your cost per customer service call/interaction will not only decrease, but you will be able to see it graphically go down as you save money each day!
As an application development system, Dominion SOS will allow you to deploy applications that scale from single user and multiuser lan, all the way up to hundreds of thousands of users across the internet. Dominion SOS will allow you to get your applications onto the web quicker, and with a more robust and reliable performance..
Dominion SOS Technology is the result of over 7 years of perfecting an application framework that is designed to help automate and operate the business of providing great customer service, help desk, and business information management functions. The Dominion SOS framework is based on the Microsoft Visual Basic for Application model, and the applications that are created are structured similar to an MFC (Microsoft Foundation Class) library.
Dominion SOS technology will immediate improve your competitive position by making it effortless to build applications in either Superbase or for web deployment (or both). In addition, because Dominion SOS complete with a complete set of modules for the help desk and customer support center, you get both a complete development system, and a complete business information management system that you can use immediately to raise productivity and reduce costs
Additional information on Dominion is located on the Technical Information page for Dominion SOS.
Dominion SOS is produced by InterApps, Inc. Their web site address is http://www.interapps.com.
Questions about Dominion SOS can also be sent to mhripko@interapps.com.
You can download a copy of Dominion for a free trial and evaluation. If you decided to use Dominion after the evaluation period, you can purchase the complete Dominion system, and selected components on-line.
The documentation library at www.interapps.com/docs.asp has the entire catalog of Dominion documentation.
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