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Help Desk Book Resources
The bookstore allows you to purchase books on-line thru an arrangement with AMAZON.COM,
the worlds largest internet bookstore.
Listed in this page are the help desk and customer service book selections. If
you are intererested in books on Programming, Database programming, design, or any other
related topics, then, then type your keywords into the search box and press Search to
search the entire Amazon.com library
Current books available in the bookstore:
Top selling books in
the Help Desk area
Microsoft
Sourcebook for the Help Desk/Includes Book and Cd-Rom : Techniques and Tools for Support
Organization Design and Management - Corporation Microsoft, et al; Paperback
Running an
Effective Help Desk : Planning, Implementing, Marketing, Automating, Improving,
Outsourcing - Barbara Czegel; Paperback
The Virtual
Help Desk: Strategic Management Center - Andrew H. Thomas; Paperback
- Frontier
Decision Support Concepts: Help Desk, Learning, Fuzzy Diagnoses, Quality Evaluation,
Prediction, Evolution ~ Ships in 2-3 days
- Vito Leonardo Plantamura, et al / Paperback / Published 1994
Our Price: $89.95
Read more
about this title...
- Running an
Effective Help Desk : Planning, Implementing, Marketing, Automating, Improving,
Outsourcing ~ Ships in 2-3 days
- Barbara Czegel / Paperback / Published 1994
Our Price: $27.96 ~ You Save: $6.99 (20%)
Read more
about this title...
- Thoughts
on Life from My Desk Chair : An Easy Method to Alter Your Perception and Improve Your
Health
- Georgette Symonds, Eileen Konowal / Paperback / Published 1997
Our Price: $7.16 ~ You Save: $1.79 (20%)
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about this title...
- The
Virtual Help Desk: Strategic Management Center ~ Usually
ships in 24 hours
- Andrew H. Thomas / Paperback / Published 1996
Our Price: $31.95
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about this title...
- Cd Help
Desk - Novell Products (Windows)
- Deni Connor, Ronald I. Notter / Hardcover / Published 1995
Our Price: $39.95 (Special Order)
- Habla
Esponol ? No, but I Can Try to Help You Practical Spanish for the Reference Desk
- Rasvc / Paperback / Published 1991
Our Price: $10.00 + $0.85 special surcharge (Special Order)
- Microsoft
Sourcebook for the Help Desk/Includes Book and Cd-Rom : Techniques and Tools for Support
Organization Design and Management
- Corporation Microsoft, et al / Paperback / Published 1997
Our Price: $49.99 (Back Ordered)
Read more
about this title...
- Running an
Effective Help Desk ~ Usually ships in 24 hours
- Barbara Czegel / Paperback / Published 1998
Our Price: $31.99 ~ You Save: $8.00 (20%)
Read more
about this title...
- Tips on
Evaluating & Re-Engineering the Help Desk
- Candy F. Drew / Paperback / Published 1993
Our Price: $35.00 (Special Order)
- Benchmarking
Customer Satisfaction in the Help Desk Industry : A Help Desk Institute White Paper
- Peter J. Ziek / Published 1994
(Out of Print--Try our out-of-print search service!)
- Help Desk
Handbook
- Thomas / Published 1994
(Out of Print--Try our out-of-print search service!)
- Implementing
an Is Help Desk (Quick Read Series)
- James R Plunkett / Published 1993
(Out of Print--Try our out-of-print search service!)
- The
Internet Help Desk for Dummies
- John Kaufeld / Published 1995
(Out of Print--Try our out-of-print search service!)
Read more
about this title...
- Microsoft
Sourcebook for Help Desk : Techniques and Tools for Support Organization Design and
Management/Book and Cd (Microsoft Professional Editions)
- Published 1995
(Out of Print--Try our out-of-print search service!)
Read more
about this title...
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